![]() ![]() I Placed an order to be delivered in between 12:15 PM to 12:25 PM early this morning. I am very disappointed with the support given from Doordash. I will copy and paste this message as well for the State office who asked me to try and settle with you again first. (You have my information because it was required before enrolling in your scam.) Once again, as you will not allow me to contact you because you have an incompetent system, please contact me directly. (I asked them to look into it after chatting with a “customer support” rep on your app.) I need to have a number that I can actually reach you at (not an automated one) to see if the banker that I have working on the case can settle this with you, or if we need to file fraud and extortion cases with you in federal court (as it crosses state lines it would have to be in federal court, sorry). You still have not paid, as agreed upon, and the Credit Union says that you have never tried. According to your app, you owe me around $200 for the past three weeks. I have delivered every meal that I have picked up, with the agreement that you would pay me. Don’t feature restaurants if you can’t deliver the orders. So I’m waiting for her to confirm or something bc that’s what customer service people usually do - but it’s just “apologies” and then for some reason she types me a blank “ “ then after a few mins she comes back and says hey so the driver is now on the way again and so do you still want the food or not? Seriously are you guys playing games or something? Back and forth back and forth on the details of the order is ridiculous. ![]() What? What kind of weird response is that? Respect my decision to wait an unknown amount of time for the food? So I’m just fed up at this point – it’s been an hour and getting nowhere wasting time so I say please cancel with full refund and what can you do for the inconvenience? She just says oh the $5. if you want to wait for the food, I’ll respect your decision. Then she says the driver was unassigned to my order - do I still want to wait? Then I’m confused bc now you’re force-canceling my order? So I ask her if I am being forced to cancel my order and her response is – sorry you feel that way. I have no choice but to wait because I wanted the food but I told her I had to leave soon. says the driver is on the way, sorry for the lateness and they can credit me $5. ![]() I try to cancel in the app and it says it cannot give me a full refund so I contact customer service. The entire time passes and the order has not yet been picked up. I ordered a simple soup & salad and it said it would arrive within 35-45 mins. I picked a new restaurant after seeing it featured in the App. ![]()
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